About Us JOM99 – Malaysia's Favourite Online Entertainment Platform

We are more than just an online gambling platform. jom99 is a community, an experience, and a commitment to providing Malaysians with safe, fair, and enjoyable entertainment every day.


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Fast Withdrawals
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256-bit Encryption

JOM99 Mission, Vision & Core Values

Every decision we make at jom99 comes back to these three fundamentals — they are the compass that guides us every day.

Mission
Delivering the Best Entertainment Experience

Jom99's mission is to be the most trusted and most enjoyable online entertainment platform for Malaysians. We are committed to providing fair gameplay, fast payouts, and a safe environment — so that every session you play is a positive, entertaining experience, not a burden.

Vision
Malaysia's No. 1 Online Entertainment Platform

Jom99's vision is clear and has remained unchanged from day one: to be Malaysia's number one online entertainment platform in terms of trustworthiness, game variety, user experience quality and speed of service. We want the jom99 name to be synonymous with quality, honesty and enjoyment among Malaysian entertainment enthusiasts.

Core Values
Integrity, Transparency & Responsibility

Jom99's core values rest on three pillars: integrity in every operation and business decision, transparency in how we communicate with players, and social responsibility in ensuring the entertainment we offer causes no harm to anyone. This is what sets jom99 apart from other platforms in the Malaysian market.


The JOM99 Story – From Idea to Malaysia's Trusted Platform

Jom99 was born from a simple question that Malaysian entertainment enthusiasts kept asking: why is there no local online platform that truly understands the needs and tastes of Malaysians? Most international platforms are built for global markets — foreign-language interfaces, unfamiliar payment methods, and customer support with no grasp of local context. jom99 was created as the answer to that question.

From day one, jom99 was built specifically for Malaysians. That means a fully bilingual interface in Bahasa Melayu and English, all transactions in Malaysian Ringgit (RM), and deposit and withdrawal methods that use the financial infrastructure Malaysians already know — FPX via Maybank2u, CIMB Clicks, RHB Now and Hong Leong Connect, as well as local eWallets such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and DuitNow. No currency conversion needed, no unfamiliar payment methods to navigate.

What sets jom99 apart goes beyond convenient payments. It's about a deep understanding of Malaysia's entertainment culture. We know that the Malaysia Super League is closer to Malaysians' hearts than any foreign league – even if the EPL matters just as much on weekends. We know that badminton isn't just a sport to Malaysians – it's a source of national pride that stirs a different kind of emotion when Malaysian players compete on the world stage. We know that esports, particularly Mobile Legends, has become part of the identity of Malaysia's younger generation. All of this is reflected in how we build and manage the jom99 platform.

In terms of games, jom99 offers over 500 options spanning Live Casino with professional dealers available 24 hours, slots with a wide variety of themes and mechanics, Sports Betting across more than 35 sports and 130 leagues, Baccarat in multiple variations, progressive jackpots, and much more. All Live Casino games use leading international providers such as Evolution Gaming, Pragmatic Play Live, SA Gaming and Dream Gaming — ensuring unquestionable quality, fairness and gameplay experience.

One thing we've always prioritised at jom99 is the speed and reliability of our payment system. Deposits are processed in under 3 minutes across all available methods. Winnings are paid out within 5 to 30 minutes – most eWallet withdrawals are completed in just 5 to 10 minutes. This isn't a marketing promise – it's an operational standard we hold ourselves to strictly, and one that hundreds of thousands of jom99 members have experienced firsthand.

Data and transaction security is an absolute priority at jom99. All personal data and financial transactions are protected with 256-bit SSL encryption – the same standard used by Malaysia's major banks to secure their customers' online transactions. Your account information is never shared with any third party without your consent. Every bet and transaction is logged and can be reviewed at any time through your jom99 account history for full transparency.

Jom99's customer support team operates 24 hours a day, 7 days a week, including on public holidays and festive occasions. They can be reached via Live Chat within the platform, email, or direct messaging channels. All our support agents are fluent in Malay and English and are trained to assist with account, deposit, withdrawal, technical, and any other issues you may have. We believe that great customer support is a core part of a great gaming experience – not an afterthought.

Jom99 takes responsible gaming seriously. We believe entertainment should remain entertainment – something that adds enjoyment to life, not something that disrupts your financial balance or personal relationships. We provide control tools such as daily or weekly deposit limits, loss limits, session time limits, and self-exclusion options for any jom99 member who needs them. All these tools are accessible directly from your account settings with no need to contact support.


What Sets JOM99 Apart?

Six key reasons why over 250,000 Malaysian members choose jom99 as their online entertainment platform.

Fully Safe & Trustworthy
All data and transactions on jom99 are protected by 256-bit SSL encryption. Game records are logged transparently and can be reviewed at any time. There is no manipulation of results — Live Casino games use real physical equipment that every player at the table can witness live.
Deposits & Withdrawals in Minutes
Deposits via FPX or Malaysian eWallets are processed in under 3 minutes. Your winnings are sent directly to your bank account or eWallet within 5 to 30 minutes – no waiting hours or days. All amounts are in Malaysian Ringgit (RM) with no hidden charges.
500+ Games, Endless Choices
From live casino baccarat, roulette, blackjack, and sic bo, to slots across hundreds of themes, Sports Betting spanning 35 sports, and billion-ringgit progressive jackpots – jom99 delivers the most complete entertainment options on a single platform, catering to every type of Malaysian player.
Optimised for Mobile
All jom99 features work seamlessly on both Android and iOS devices. No app download needed – simply access the platform through your mobile browser and enjoy the same experience as on desktop. The responsive interface is designed specifically for smaller screens without compromising functionality or visual quality.
24/7 Customer Support in Malay
jom99's Malay and English-speaking support team is available via Live Chat at all times – including during Hari Raya, Chinese New Year, and all public holidays. No frustrating automated bots – you'll be served by a real human agent who understands the Malaysian context.
Committed to Responsible Gaming
jom99 provides a full suite of responsible gaming tools – deposit limits, loss limits, session time limits, and self-exclusion – all accessible directly from your account settings. We believe that healthy entertainment is controlled entertainment, and we invest in the systems to make that a reality.

The JOM99 Journey

From vision to reality – here's how jom99 grew into the trusted entertainment platform recognised by Malaysians everywhere today.

Why the Name JOM99?

"Jom" is a Malay word that means an invitation – casual, friendly, and full of energy. That perfectly captures the spirit of our platform: jom have fun, jom play, jom enjoy the best of Malaysian entertainment together. The number "99" represents our commitment to achieving near-perfect excellence in every aspect of our service to Malaysian players.

The Beginning
The Idea & Founding of JOM99
jom99 was founded by a group of experienced Malaysian technology and entertainment industry professionals with a single vision: to create an online entertainment platform genuinely built for Malaysians — not merely a translated version of a foreign platform.
Growth Phase
Live Casino & Slots Launch
jom99 launched its live casino section in partnership with Evolution Gaming and SA Gaming – two of the biggest names in the global live casino industry. Slots from leading providers were introduced on a rolling basis, giving players an ever-growing selection that expands every week.
Expansion
Sports Betting & E-Sports Launch
Responding to member requests, jom99 launched a full Sports Betting platform covering the Malaysia Super League, EPL, and over 35 sports. An esports section was introduced specifically for Malaysia's rapidly growing Mobile Legends and VALORANT communities.
Innovation
Malaysia eWallet Payment System
jom99 was among the first platforms to integrate all major Malaysian eWallets — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and DuitNow — alongside FPX, offering maximum convenience to all segments of Malaysian users regardless of their preferred bank or financial platform.
Now
250,000+ Members & Growing
jom99 today has over 250,000 registered members across Malaysia, more than 500 active games, and a team that is constantly working toward continuous improvement. Our journey is far from over – we keep listening, learning, and growing alongside the Malaysian player community we care deeply about.

The Values We Stand By at JOM99

Every individual on the jom99 team — from engineers to support agents — is expected to embody these values in their day-to-day work.

Uncompromising Integrity

We never withhold important information from our players. Odds, game rules, bonus terms, and policies are all stated clearly and accessible at any time. jom99 believes that trust is built on consistent honesty, not just words.

Players First, Always

Every product decision at jom99 is tested against one question: is this good for our players? Member feedback is the most valuable data we have, and we take it seriously. The jom99 platform you use today is the result of thousands of suggestions and complaints that we have received and acted upon.

Continuous Innovation

The online entertainment industry moves fast, and jom99 is committed to staying ahead. We constantly evaluate new technologies, new features, and new games to add to the platform. Innovation at jom99 isn't about standing out – it's about making sure our players always have access to the best experience available.

Operational Transparency

Every sports match, every live casino round, and every game played on jom99 can be reviewed through your account history. We have nothing to hide. If a technical issue occurs, we notify members promptly and provide fair compensation – no attempts to cover up or deflect.

Local at Heart

Jom99 is not a foreign company trying to break into the Malaysian market. We are run by people who genuinely understand Malaysian culture, language, and needs. From the sports we offer to the way we communicate with our members – everything reflects authentic local understanding.

Social Responsibility

Jom99 recognises that online entertainment carries significant social responsibility. We invest in responsible gaming systems, educate players on the risks involved, and support efforts to minimise gambling-related harm. A responsible platform is one that can continue to operate sustainably and deliver lasting benefits to its players.


The Team Behind JOM99

Jom99 is driven by passionate individuals who make your experience their top priority, every single day.

Product Team
Design & User Experience
These are the people who make every click, every page, and every interaction on jom99 feel intuitive, fast, and enjoyable. Our product team continuously tests, refines, and re-evaluates the jom99 platform based on real user feedback.
Technology Team
Engineering & Security
jom99's software and security engineers work behind the scenes around the clock to keep the platform running smoothly, securely, and without disruption. They are also responsible for integrating new game providers and the latest user-friendly payment systems.
Support Team
24/7 Customer Support
The face of jom99 to our players. This Malay- and English-speaking support team is always on hand to help with any issue — from delayed deposits to questions about game rules. They are the first people you reach out to, and they will make sure you leave with a smile.
Compliance Team
Integrity & Responsible Gaming
jom99's compliance team ensures all platform operations meet industry standards, protects players from fraudulent activity, and oversees the implementation of the responsible gaming programme. They are the quiet guardians of jom99's integrity, working behind the scenes – but their impact is felt by every player.

JOM99 Payment Methods

Jom99 supports all major Malaysian payment methods so you can deposit and withdraw in the way that is most convenient and familiar to you.

Maybank2u (FPX) CIMB Clicks (FPX) RHB Now (FPX) Hong Leong Connect (FPX) Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow

Important Payment Information

All transactions at jom99 are processed in Malaysian Ringgit (RM). Minimum deposit is RM1 for casino and RM2 for Sports Betting. There is no strict minimum withdrawal amount. jom99 does not charge any additional fees on deposits or withdrawals. Processing times vary depending on the method selected – eWallets are the fastest.

Account Information & Security

  • Registration: Register using your Malaysian mobile number and SMS OTP. The process takes under 2 minutes. No documents are required for a standard account.
  • 256-bit SSL Encryption: All personal data and financial transactions are protected with the same encryption standards used by Malaysia's leading banks.
  • Two-Factor Authentication: Enable 2FA for an extra layer of security on your jom99 account via the security settings in your profile.
  • Data Privacy: Your account information is never shared with third parties without your written consent. Please read Privacy Policy us for full details.
  • Transaction History: All deposits, withdrawals, and bets are transparently logged and can be reviewed at any time through your jom99 account for full transparency.
  • Self-Control Tools: Set deposit limits, loss limits, session time limits or self-exclusion options directly from your jom99 account settings without needing to contact support.
  • Contact Us: For general enquiries or feedback, email us at support@jom99.world or use Live Chat within the platform.

JOM99's Commitment to Responsible Gaming

Responsible gambling is not just a section on the jom99 website – it is a core value that runs through every aspect of our operations.

Important Note: All games and betting at jom99 are strictly for individuals aged 18 and above who are residents of Malaysia. All gambling activities involve real financial risk. Always set a budget limit before you play and stick to it. Never use money meant for daily necessities to bet or play. If you or someone you care about needs help with problem gambling, contact Talian Kasih 15999 or the Mental Health Helpline 1800-88-8000. Visit our Responsible Gaming us for more information and support resources.


JOM99 Privacy Policy & Terms: The information you share with jom99 is handled with full responsibility and kept completely secure. We do not sell or share your personal data with third parties for marketing purposes. To fully understand how we manage your data, please read Privacy Policy and Terms & Conditions jom99 that is regularly updated.


Frequently Asked Questions About JOM99

Answers to the most frequently asked questions from both new and existing jom99 players.

Yes. jom99 uses 256-bit SSL encryption to protect all your personal data and financial transactions – the same standard used by Malaysia's major banks. Your account information is never shared with third parties without your consent. All live casino games use real physical equipment that can be observed in real time, eliminating any doubt about result manipulation. Every transaction and bet is transparently logged and can be reviewed through your account history at any time.

Signing up with jom99 takes less than 2 minutes. Go to the Register page, enter your Malaysian mobile number, set a strong password, and verify via the OTP sent to your number. No identification documents are required for basic registration. Your account is immediately active and ready to use once OTP verification is complete. If you run into any issues during registration, reach out to jom99 support via Live Chat and they will assist you within minutes.

jom99 accepts all major Malaysian payment methods: FPX via Maybank2u, CIMB Clicks, RHB Now and Hong Leong Connect for direct bank transfers, as well as local eWallets including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and DuitNow. All transactions are processed in Malaysian Ringgit (RM) with no additional charges from jom99. Deposits are processed in under 3 minutes and withdrawals within 5 to 30 minutes depending on the method chosen.

jom99 offers over 500 games across several key categories: Live Casino (baccarat, roulette, blackjack, sic bo, dragon tiger, casino hold'em) with more than 300 tables running 24 hours a day, slots with hundreds of titles from top providers, Sports Betting spanning over 35 sports and 130 leagues including the Malaysia Super League, EPL, BWF badminton, MPL Malaysia esports, Formula 1, and NBA, progressive jackpots with billion-ringgit prize pools, and exclusive baccarat in multiple variations. All games are accessible from a desktop or smartphone with no app download required.

jom99's support team can be reached through several channels. The fastest way is via Live Chat within the jom99 platform – you'll typically be connected within 1 to 3 minutes with a real Malay and English-speaking support agent (not a bot). You can also reach us by email at support@jom99.world for enquiries that don't require an immediate response. Support operates 24 hours a day, 7 days a week, including all Malaysian public holidays and festive occasions.

Ready to Join the JOM99 Community?

Over 250,000 Malaysian players are already enjoying the best entertainment experience with jom99. Sign up now — it's free, fast and commitment-free. Enjoy every game, every match and every win with a platform that truly gets you.

No registration fee Deposits from RM1 Withdrawals in 5 Minutes
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